Responsible gambling

At Vincispin Casino, we understand the importance of responsible gaming practices to ensure our players have a safe and enjoyable experience. As part of our commitment to player well-being, we have implemented comprehensive tools and resources to support your journey.

Reality Checks

Take control of your playtime with Reality Checks! These pop-up reminders appear after 30, 60, or 120 minutes to remind you how much time has elapsed and the amount of money wagered. This feature is optional and can be configured anytime through your account settings.

Session Time Limits

Don't let gaming sessions get out of hand. Set a session duration (e.g., 30, 60, 120 minutes) and auto-logout after expiry to maintain control over your playtime.

Deposit Limits

Establish a daily, weekly, or monthly deposit limit to ensure you don't exceed your budget. This setting is non-reversible for 24 hours to prevent last-minute changes.

Self-Exclusion (Temporary & Permanent)

Temporarily step away from gaming with our self-exclusion feature, available in various durations: 6 months, 1 year, or multiple years. Alternatively, opt for permanent exclusion to prevent re-registration across Vincispin and any associated brands.

Account Suspension

Request account suspension if you feel the need to take a break from gaming. This will temporarily block your access to all games and features until further notice.

Questionnaire & Verification Process

Complete our short questionnaire to help us understand your concerns or preferences regarding responsible gaming. We may contact you for additional information to ensure we provide tailored support.

Canadian Support Organizations Linked

Quebec Gambling Help: 1-800-461-0140 (SOS Joueurs affiliated)
Ontario ConnexOntario Helpline: 1-866-531-2600
Alberta Problem Gambling: 1-866-461-1259
British Columbia Problem Gambling Helpline: 1-888-795-6111
Saskatchewan Problem Gambling Helpline: 1-800-306-6789
Manitoba Addictions Helpline (Problem Gambling): 1-800-463-1554
Newfoundland & Labrador: 1-888-899-4357
New Brunswick: 1-800-461-1234
Nova Scotia: 1-888-429-8167
Prince Edward Island: 1-855-255-4255
Nunavut: 1-800-265-3333
Northwest Territories: 1-800-661-0844
Yukon: 1-866-456-3838

International Support

If you or someone you know needs help managing their gaming habits, please don't hesitate to reach out. Our team is dedicated to supporting your well-being and providing a safe environment for all players.

To access these responsible gambling tools, simply log in to your account and navigate to the 'Responsible Gaming' section.